One night, a woman is examined in the emergency department complaining of vertigo. Her physician orders a CT scan, and when the tests come back negative, he diagnoses her with a benign inner ear condition and sends her home. He never sees her again. What he never learns is that her dizziness was far from […]
Moore Foundation

Changing The Conversation About Patient-Centered Care
Posted by Peter Pronovost | Patient-Centered CareEarlier this year, our hospital staff was weighing a new 24/7 family presence policy to allow immediate family members to stay with patients 24 hours a day. We knew this was a step in the direction of delivering patient- and family-centered care. We presented the proposal at a meeting of our Patient and Family Advisory […]
Oct 3, 2014 2 comments
Big news today from the Armstrong Institute
Posted by Peter Pronovost | Designing Safer Systems, Patient-Centered Care, Preventing Patient HarmWe’re pleased to announce that the Gordon and Betty Moore Foundation has awarded Johns Hopkins’ Armstrong Institute a grant of $8.9 million to design safer care in ICUs. This project will have two overriding aims: to better engage patients—and their family members—as integral parts of the care team; and to use systems engineering methods to […]
Aug 28, 2012 5 comments