Mission Critical
Lessons from a lifetime thinker and doer At just 7 years old, Story Musgrave faced a crisis that tested his critical thinking. While pretending to… Read More »Mission Critical
Organizational and Cultural Change
36 hours. Unlimited possibilities to transform health care.
Imagine this. You are locked in Turner Concourse for 36 hours with relative strangers, tasked with creating a project that will revolutionize health care. Now… Read More »36 hours. Unlimited possibilities to transform health care.
Radiology’s Quality Improvement Committee: A Formula for Success
"That’s how it’s always been done" is a phrase you will not hear uttered in the Department of Radiology and Radiological Science at The Johns… Read More »Radiology’s Quality Improvement Committee: A Formula for Success
After Surviving a Medical Error, Mike Armstrong Vowed ‘Never Again’
C. Michael Armstrong has long been more than the namesake of the Armstrong Institute for Patient Safety and Quality. His commitment goes beyond making generous… Read More »After Surviving a Medical Error, Mike Armstrong Vowed ‘Never Again’
With New Online Patient Safety Specialization, Class is Always in Session
Fifteen years ago, if you wanted to carve out a career niche in patient safety, you had to be resourceful — and a tad lucky. I… Read More »With New Online Patient Safety Specialization, Class is Always in Session
The Psychology Behind Antibiotic Misuse
None of us wants to live in a world without access to lifesaving antibiotics. No patient should be subject to an allergic reaction or organ… Read More »The Psychology Behind Antibiotic Misuse
Supporting ‘Second Victims’ Also Helps Hospital Budgets
Saving their hospital nearly $2 million a year wasn't the goal for Albert Wu and Cheryl Connors when they created a program to support traumatized colleagues.… Read More »Supporting ‘Second Victims’ Also Helps Hospital Budgets
“War Gaming” for Patient Safety
Over a decade ago, I consulted on a project for the U.S. Air Force involving very large-scale simulations. These "war games" involved more than 1,500… Read More »“War Gaming” for Patient Safety
Hospitals Helping Hospitals Improve Patient Safety
The moment that an accreditation team shows up unannounced can spike the pulse of even the most seasoned hospital executive. The next several days will… Read More »Hospitals Helping Hospitals Improve Patient Safety
How Teamwork Can Reduce Missed Diagnoses
Every American will experience a missed or delayed diagnosis at some point in his or her lifetime. Saying that is not a scare tactic —… Read More »How Teamwork Can Reduce Missed Diagnoses