After Surviving a Medical Error, Mike Armstrong Vowed ‘Never Again’

C. Michael Armstrong has long been more than the namesake of the Armstrong Institute for Patient Safety and Quality. His commitment goes beyond making generous gifts to create the institute and, later, our Center for Diagnostic Excellence, or endowing a professorship in patient safety.

Indeed, he's been part of the patient safety movement for years, prodding us to do better and not to rest on our reputation. As a longtime trustee of Johns Hopkins Medicine and the Johns Hopkins Health System — including several years as chairman of the board — he made patient safety, not financial performance, the first item on the board's meeting agendas. He carefully reviewed our safety performance data and challenged us to do better in areas such as hand-hygiene compliance and bloodstream infections. Mr. Armstrong has been a driving force behind Johns Hopkins Medicine's National Leader Strategy, a health system-wide effort to be among the top performers on publicly reported quality measures. That campaign has resulted in multiple awards for our hospitals from The Joint Commission and the Delmarva Foundation for Medical Care.

What's driving him? A very personal experience with medical errors more than 25 years ago that nearly cost him his life. He was kind enough to share it in this video. We hope you'll watch and draw inspiration from it. He is clearly an inspiration to me and to our clinicians, faculty and staff members in the Armstrong Institute.

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After Surviving a Medical Error, Mike Armstrong Vowed 'Never Again', 4.2 out of 5 based on 5 ratings