Let's say that you're a nurse on a hospital unit, and a colleague has recently been involved in a medication error. It was a mistake… Read More »What Any Caregiver Can Do to Support a ‘Second Victim’
Cheryl Connors is a patient safety specialist with the Armstrong Institute for Patient Safety and Quality. A pediatric nurse by training, Connors co-led development of the Resilience in Stressful Events program, which provides trained peer support to caregivers who encounter stressful, patient-related events.
She was a newly minted Johns Hopkins Hospital pediatric nurse — let's call her Mary — but she was already unsure if she had chosen the right… Read More »Supporting ‘Second Victims’ with Emotional First Aid