Cheryl Connors

About Cheryl Connors

Cheryl Connors is a patient safety specialist with the Armstrong Institute for Patient Safety and Quality. A pediatric nurse by training, Connors co-led development of the Resilience in Stressful Events program, which provides trained peer support to caregivers who encounter stressful, patient-related events.

Posts by Cheryl Connors:

What Any Caregiver Can Do to Support a ‘Second Victim’

What Any Caregiver Can Do to Support a ‘Second Victim’

Let's say that you're a nurse on a hospital unit, and a colleague has recently been involved in a medication error. It was a mistake that anyone might make — a tenfold overdose that occurred when she wrote down an order and accidentally moved a decimal point one space to the right. Luckily, it didn't lead(...)

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Supporting ‘Second Victims’ with Emotional First Aid

Supporting ‘Second Victims’ with Emotional First Aid

She was a newly minted Johns Hopkins Hospital pediatric nurse — let's call her Mary — but she was already unsure if she had chosen the right career path. She had inserted an intravenous line into a young patient's arm, and there had been an infiltrate, a pooling of IV fluid under the child's skin that indicated(...)

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