In this post, I present the case that U.S. News & World Report’s patient safety score, a component of its annual Best Hospitals rankings, has a bias against Maryland hospitals. Two editors at U.S. News respond to my position at the bottom of the post. Hospitals can get overwhelmed by the array of ratings, rankings […]
Hospital ratings
Hospital Star Ratings Could Use an Asterisk
Posted by | Measurement of Safety and Quality, Patient-Centered CareWhen you stay at a five-star hotel — if you are so lucky — you might expect a bowl of fresh fruit in your room every morning, gourmet restaurants on-site, and staff members who know your name and anticipate your needs. At a one-star hotel, you may just hope for value, cleanliness and decent water pressure. The […]