Insights from the Armstrong Institute
One night, a woman is examined in the emergency department complaining of vertigo. Her physician orders a CT scan, and when the tests come back negative, he diagnoses her with a benign inner ear condition and sends her home. He never sees her again. What he never learns is that her dizziness was far from […]
In recent years, Johns Hopkins Medicine has grown increasingly sophisticated in its use of patient safety and quality dashboards, not just to spur internal improvement efforts but also to increase transparency with the public about our performance. In 2013, we launched an internal dashboard for our health system’s 41,000 employees, sharing our performance data on […]