Patient Care: What’s Love Got to Do with It?

Patient Care: What’s Love Got to Do with It?

Posted by  | Organizational and Cultural Change, Patient-Centered Care

Talking to health care professionals about the importance of loving your patients and colleagues — as I often do — might raise eyebrows. How can we be expected to love our patients during a 15-minute clinic visit? How can love form among hospital teams coming together for a surgical procedure but then moving on to other work?(...)

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Seeking the Right Stuff for Teams: In the Hospital or Distant Space

Seeking the Right Stuff for Teams: In the Hospital or Distant Space

Posted by  | Designing Safer Systems, Measurement of Safety and Quality, Organizational and Cultural Change

Wanted: Talented, highly driven individuals to take on multiyear work assignment with potential for benefiting humankind. Requires the highest levels of technical skill, teamwork and adaptability. Must be able to tolerate social isolation, mental and physical fatigue, demanding and uneven work schedules, days and nights away from home. Risk of depression and burnout. Must be(...)

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Patient Safety at 15: How Much Have We Grown?

Patient Safety at 15: How Much Have We Grown?

Posted by  | Designing Safer Systems, Measurement of Safety and Quality, Organizational and Cultural Change, Preventing Patient Harm

Fifteen-year anniversaries often come and go without fuss, overlooked in favor of those we can mark in full decades. Yet recently, at Johns Hopkins and nationally, we've crossed that mark for a couple of events in patient safety that merit both celebration and reflection. In January 2001, a series of lapses at Johns Hopkins led(...)

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The Patient Wish List

The Patient Wish List

Posted by  | Patient-Centered Care

Since undergoing a double-lung transplant at The Johns Hopkins Hospital in December 2011, Podge Reed Jr. has had four medical admissions, two surgical admissions, eight outpatient procedures requiring anesthesia, more than 100 outpatient appointments, and 700 labs and other tests. He's amassed enough experiences with the health care system to write a book. So far,(...)

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Weighing the Need for Surgical Volume Thresholds

Weighing the Need for Surgical Volume Thresholds

Posted by  | Preventing Patient Harm

In May, three academic medical systems turned up the heat on a long-simmering debate about the link between surgical volumes and quality of care. Leaders from Dartmouth-Hitchcock Medical Center, the University of Michigan Health System and the Johns Hopkins Health System declared that their surgeons would need to meet annual volume thresholds for 10 high-risk(...)

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