Patient-Centered Care

The Patient Wish List

The Patient Wish List

Posted by  | Patient-Centered Care

Since undergoing a double-lung transplant at The Johns Hopkins Hospital in December 2011, Podge Reed Jr. has had four medical admissions, two surgical admissions, eight outpatient procedures requiring anesthesia, more than 100 outpatient appointments, and 700 labs and other tests. He's amassed enough experiences with the health care system to write a book. So far,(...)

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Learning from the Leaders in Patient Experience

Learning from the Leaders in Patient Experience

Posted by  | Organizational and Cultural Change, Patient-Centered Care

Hospitals across the country are searching for ways to create the "always positive" patient experience. For example, we want our patients to tell us that their pain was always addressed, that clinicians were always responsive to their needs and that our communications at discharge time always helped prepare them to take care of themselves once(...)

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Blood Clots: The Least-Appreciated Complication of Hospital Care?

Blood Clots: The Least-Appreciated Complication of Hospital Care?

Posted by  | Patient-Centered Care, Preventing Patient Harm

If you were undergoing a surgical procedure, would you ever think to refuse the antibiotics your physician had ordered to prevent an infection? For most hospitalized patients, that would be unfathomable. And yet, when it comes to another common complication with a far greater death toll than surgical-site infections, both patients and health care professionals(...)

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Mining Patients’ Wisdom for Safer Care

Mining Patients’ Wisdom for Safer Care

Posted by  | Patient-Centered Care, Preventing Patient Harm

Consider, for a moment, that you are a new physician. A patient, who is a lifelong smoker, comes to your clinic complaining of shortness of breath, and after conducting several tests you diagnose him with chronic obstructive pulmonary disease (COPD). Relying on your training, you prescribe medications, arrange for follow-up visits and describe activities that can(...)

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Free patient safety course returns in June

Posted by  | Patient-Centered Care, Preventing Patient Harm

For the second year in a row, The Johns Hopkins University will lead a free online course, The Science of Safety in Healthcare, which begins June 2 and continues for five weeks. If you have ever wanted an introduction to patient safety concepts—or have colleagues with interest—this five-week course is a great opportunity. Transforming our(...)

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