Tell your story: Excellence in patient- and family-centered care

Posted by  | Patient-Centered Care

Last year, Sarah Andryauskas, then a new nurse in our emergency department, was caring for a patient with diabetes who had trouble maintaining healthy blood glucose levels. His disease had contributed to several hospital visits over the preceding months and years. As health care providers, it’s tempting to attribute such repeat visits to patient noncompliance.(...)

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Part II: ISO clinician leaders in patient safety and quality

Posted by  | Designing Safer Systems, Organizational and Cultural Change, Preventing Patient Harm

I recently gave a talk to the American Medical Student Association. The energy in the room was palpable. The students were excited, passionate and hopeful. We spoke about the urgent need to reduce preventable harm and to enhance value, and we discussed that they will need to be the ones to lead these efforts. Yet,(...)

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Translating safety in Spain

Posted by  | Preventing Patient Harm

Caregivers’ potential to reduce preventable harm and improve patient outcomes is profound. Consider the news that came out of Spain last week from a collaborative of nearly 200 intensive care units. This nationwide effort, with support from the Armstrong Institute at Johns Hopkins, the World Health Organization, the Spanish Health Minister and clinicians across the country,(...)

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ISO clinician leaders in patient safety and quality

Posted by  | Organizational and Cultural Change, Preventing Patient Harm

WANTED: Clinicians for long-term relationship to lead unit and department safety efforts. Must be passionate about improving patient outcomes and value, have skills needed to lead these efforts, and enjoy working as part of a team. Dr. Martin Luther King, Jr., in pushing the civil rights agenda, spoke of the "fierce urgency of now." Recent(...)

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Live the values

Posted by  | Preventing Patient Harm

In creating the Armstrong Institute, we reviewed the Johns Hopkins Medicine values, trying to see if these were sufficient for our new endeavor and considering if we might need some new ones.  Much to my surprise, no one among the 50 people in the room - myself included - could state the values off top(...)

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Giving patients the big picture

Posted by  | Patient-Centered Care

"I have a complicated medical situation that involves neurologists, surgeons, obstetricians, specialized ophthalmologists and others. I was at Johns Hopkins and very lucky to be because I had some of the best doctors in the country. What really struck me, though, was that each specialist was really very narrowly focused and really ne'er the twain(...)

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Humble beginnings

Posted by  | Organizational and Cultural Change

In early June, Dean Miller and Mr. Peterson announced the formation of the Armstrong Institute for Patient Safety and Quality. Since then, we have been busy, interviewing many of you, listening to your ideas and concerns, merging the Center for Innovation and the Quality and Safety Research Group into a single new entity. We are(...)

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